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PRODUCT · AI ASSISTANT

AI Assistants
for travel business

Intelligent assistants that consult, sell, and support clients — around the clock, with persistent memory of every customer.

Not a chatbot — a digital sales manager

OVERVIEW

This is not a simple chatbot with buttons and canned replies. Our AI Assistant is a full digital employee that holds real conversations with clients, understands context, asks clarifying questions, and recommends solutions the way an experienced manager with years of expertise would.

The difference: it runs 24/7 — no weekends, no holidays, no sick days, no breaks.

The assistant lives where it is convenient for you: on the company website, or in any messenger. One assistant — many channels at once.

Capabilities

What it can do

Destination consulting

The assistant knows countries, resorts, hotels, seasons, visa requirements, and the nuances of every destination. Answers client questions the way a specialist who works with that destination would.

Tour and hotel selection

Based on client criteria: budget, dates, group composition, holiday style, meal and accommodation preferences. Filters and recommends specific options, quotes live prices, recalculates as parameters change, compares options within budget.

Offer generation

The assistant compiles a personalised offer with description, prices, and conditions, and sends it to the client as a ready document.

Full deal cycle to payment

Contract preparation, signature delivery, payment link issuance. Complete cycle — from first message to closed deal.

Feedback collection

The assistant can reach out to the client during or after the trip — ask how it went, collect a review, surface improvements.

Client memory

Our AI Assistant remembers every client: where they travelled, what they liked, their budget, their preferences. Communicates like a personal manager who has known them for years. Can proactively suggest options for the next trip.

Example

Live example — how a conversation looks

A returning client opens the chat. The assistant remembers their history and adapts the conversation accordingly.

EL
Elartex Travel Assistant
Online · responds instantly
Hi! I want to take the family to the Maldives this year
Hello, Alexander! Good to hear from you again. As I recall, last time you stayed in the Maldives with your wife and Maxim — he must be 9 by now? Looking again for a 5★ resort with a beautiful house reef?
Yes, and we also need a good Kids Club this time — Max really enjoyed the club last trip. About the same budget, February.
Noted. Approximate departure dates?
15–17 February, around 10 nights
Based on your criteria, I can suggest 3 options:

1. Kuredhivaru Resort & SPA 5★ — house reef, Kids Club with Russian-speaking staff, programmes for different age groups, base two-bedroom villas from $11,300
2. Intercontinental Maamunagau Resort 5★ Deluxe — top house reef, large kids club, spacious well-kept grounds, beautiful villas, from $12,700
3. Anantara Kihavah 5★ — your "signature level", large Kids Club, engaging programmes, observatory and a unique underwater restaurant, from $17,000

Shall I prepare a proposal? I know you prefer direct flights without connections.

Levels of complexity

LEVELS

We build assistants at different complexity levels — from a basic consultant to a full system with memory and integrations with your website, CRM, or database. Every company chooses the level that fits its tasks.

Results

Why it works

24/7
client gets an answer the second they are most engaged — not two hours later
0
lost inquiries — no request is left unanswered
5+
platforms — website chat, all major messengers

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