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PRODUCT · AI ASSISTANT

AI Assistants
for travel business

Intelligent assistants that consult, sell, and support clients — around the clock, with persistent memory of every customer.

Advantages of the Elartex digital manager

The AI assistant handles your company's operational tasks

Fast replies, up-to-date offers, and no lost enquiries.

A fully intelligent digital manager: it leads the conversation with the client, understands the request, asks clarifying questions, and helps move the enquiry toward closing the deal.

What the digital manager takes on

  • Handling enquiries 24/7 in both text and voice formats.
  • Up-to-date prices and availability from tour operators and airlines.
  • A ready-made brief from the client's request, with all the details for the manager.
  • Multichannel communication: website, messengers, and other digital channels.
  • The full digital client journey, from the first enquiry to closing the deal.
  • Memory of the dialogue and the client's journey history.

How it fits into the agency's workflow

  • Automation of work processes and a lower share of manual work.
  • A single communication standard across every stage of first contact.
  • Integration into the agency's existing workflow: the assistant as part of the operational process.
  • Scalability without a proportional increase in headcount.
  • Handover of data and the brief to the CRM for the manager's further work.
  • Compliance with 152-FZ, servers in Russia.
  • All personal data is anonymized and encrypted.
  • The assistant's creators have travel-industry experience: every rollout is built with an understanding of agency processes, without unnecessary questions to the owner and team.

Results after deployment

The results you get after deploying the Elartex AI assistant

The client doesn't wait, the enquiry isn't lost, and the manager works with an already-prepared request — faster, more accurately, and with less load on the team.

+20–30%

Conversion growth

Thanks to an instant reaction to enquiries, no waiting on the client's side, and the elimination of lost requests.

Higher client satisfaction

Thanks to fast response times, convenient communication, and more accurate initial handling of the request.

Less dependence on the human factor

Sales depend less on managers' availability, working hours, and current workload.

Lower staffing costs

Through automation of part of the functions that were previously done manually.

Lower load on the team

Without losing the quality of client service and without a drop in response speed.

Faster enquiry-handling cycle

From the first enquiry to the next target action, the client moves through the journey faster.

Operational process analytics

The company sees what requests clients come with and where efficiency is being lost.

A more effective sales team

Managers spend more time on live orders and on guiding the client toward the deal.

Fast return on investment

Higher conversion and no lost enquiries let the investment pay off from the very first month of using the assistant.

Pricing

AI assistant connection plans

Elartex offers three plans for connecting an intelligent 24/7 AI assistant: two standard packages with fixed pricing ("Standard" and "Standard Plus") and one custom plan — with the assistant built around the client's unique requirements. All plans work on a single model: a one-time connection fee + a monthly subscription for maintenance.

Standard
Connection RUB 150,000
Subscription RUB 30,000/mo*
  • ChannelsWebsite widget
  • Voice messages
Custom
Connection On request
Subscription On request
  • ChannelsOn request
  • Voice messagesOn request

* API costs are billed separately based on actual usage.

Plan

Standard

Connection RUB 150,000
Subscription RUB 30,000/mo*

What's included in the connection

An intelligent 24/7 AI assistant model — a full digital employee. It holds a live conversation with the client, understands the context of the request, asks clarifying questions, and proposes solutions the way an experienced manager would.

  • Integration with search systems, up-to-date prices and availability from tour operators.
  • Website widget.
  • CRM integration.
  • Memory — remembers conversations with clients.
  • Compliance with 152-FZ, servers in Russia.
  • All personal data is anonymized and encrypted.
  • White-label widget under your brand.
  • Handover of client contacts and a short conversation brief to the CRM.

What's included in the subscription

  • System maintenance.
  • Technical support.
  • Monitoring of the assistant's performance.
  • Analytics of client requests.

* API costs are billed separately based on actual usage.

Plan

Standard Plus

Recommended
Connection RUB 200,000
Subscription RUB 50,000/mo*

What's included in the connection

An intelligent AI assistant model — a full digital employee. It holds a live conversation with the client, understands the context of the request, asks clarifying questions, and proposes solutions the way an experienced manager would.

  • Integration with search systems, up-to-date prices and availability from tour operators.
  • Website widget.
  • Assistant available in messengers — MAX, Telegram, WhatsApp.
  • Recognition of voice messages from clients in the chat.
  • CRM integration.
  • Memory — remembers conversations and client information.
  • Compliance with 152-FZ, servers in Russia.
  • All personal data is anonymized and encrypted.
  • White-label widget under your brand.
  • Handover of client contacts and a short conversation brief to the CRM.

What's included in the subscription

  • System maintenance.
  • Technical support.
  • Monitoring of the assistant's performance.
  • Analytics of client requests.

* API costs are billed separately based on actual usage.

Plan

Custom

A custom-built assistant tailored to the client's specific requirements.

Connection & subscription On request

Core features

  • An intelligent AI assistant model — a full digital employee.
  • Integration with search systems, up-to-date prices and availability from tour operators.
  • Website widget.
  • Assistant available in messengers — MAX, Telegram, WhatsApp.
  • Recognition of voice messages from clients in the chat.
  • CRM integration.
  • Memory — remembers conversations and client information.
  • Compliance with 152-FZ, servers in Russia.
  • All personal data is anonymized and encrypted.
  • White-label widget under your brand.
  • Handover of client contacts and a short conversation brief to the CRM.

Additional options

  • Contract generation in the chat.
  • Payment link in the chat.
  • Integration with any platform for searching and booking air and rail tickets.
  • Integration with any of the agent's client databases, including travel history and support during and after the trip.
  • Integration with any of the agent's databases of countries, destinations, hotels, promotions, special terms, and so on.
  • Any other request.

Connection and subscription are calculated on request.

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